EPISODE IV
Technology and Innovation: Rise of Digital Financial Services
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The fourth webinar in the series examines the role of technology to cater to evolving consumer preferences and in managing increased uptake of digitally enabled services in recent times.
Complemented by pro-active regulatory changes and increased penetration of internet enabled devices, Indian Fintechs have now become a critical component in urban, semi-urban, and last mile distribution of economic development measures through availability of financial services. The post COVID-19 period is expected to see a fundamental shift in Indian consumers- a growing preference for digital financial services with renewed emphasis on savings and investment to create a household capital cushion for uncertain times, and increased interest in health and life insurance to manage future unforeseen financial shocks.